Shipping policy
Where Do We Ship?
We currently offer tracked shipping to the United States, United Kingdom, Canada, Australia, Ireland, and Germany.
Standard tracked shipping is free for orders shipped to these destinations.
Order Processing
Please allow 1–3 business days for us to process your order before shipment. Processing time is separate from the estimated delivery time.
Estimated Delivery Times After Dispatch
United States: 5–9 business days
United Kingdom: 5–10 business days
Canada: 5–10 business days
Australia: 7–12 business days
Ireland: 7–10 business days
Germany: 7–10 business days
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Delivery times are estimates and may be affected by customs clearance, peak shopping periods, weather conditions, local holidays, or carrier delays. If your tracking information has not been updated for 7 business days, please contact support@eyespring.store.
Order Changes and Cancellations
Please check your shipping address carefully before completing your order.
If you need to change or cancel your order, contact us as soon as possible. We will try to assist you, but orders that have already entered fulfillment or have been shipped might no longer be changed or cancelled.
For additional assistance, contact us at support@eyespring.store.